Last updated: September 2025
We collect personal information you provide directly, including first name, last name, email address, country of residence, and government-issued identification where required for compliance.
We may also collect technical data such as IP address, device type, browser information, and usage activity when you interact with Xcollat.
Your information is used to create and manage accounts, process transactions, verify identity, prevent fraud, comply with legal obligations, and improve platform functionality.
We may also use aggregated or anonymized data for analytics, performance monitoring, and platform development.
We process personal data based on your consent, contractual necessity, compliance with legal obligations, and our legitimate interests in maintaining a secure and reliable platform.
To meet Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements, we may request additional verification documents. Failure to complete verification may limit access to services.
We implement industry-standard technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no system is completely secure. You acknowledge that data transmission over the internet carries inherent risks.
We do not sell or rent your personal data. Information may be shared with trusted third parties such as identity verification providers, cloud infrastructure services, and legal authorities where required by law.
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
We retain personal information only as long as necessary to fulfill legal, regulatory, and operational requirements. Certain records may be retained after account closure where required by law.
Xcollat uses cookies and similar technologies to improve user experience, remember preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.
Depending on your jurisdiction, you may have the right to access, correct, restrict, or request deletion of your personal data. You may also object to certain processing activities.
Xcollat does not knowingly collect personal information from individuals under the age of 18. If such data is discovered, it will be promptly deleted.
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of the platform constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how your data is handled, please contact our support team.